Changes in technology and the organization of the Department of Public Safety in the early 90’s helped improve the Department’s operating efficiency through reorganization and technology. Reorganization resulted in updating of rank of Trooper, consolidation and reduction in the number of positions, sworn positions being replaced by civilians and the creation of the Criminal Justice Services Division to replace the State Police Support Services Division. The Vermont Criminal Information Center started the automation of criminal records in 1995. Records were automated and included all information on file for a person, eliminating the need for manually searching the files.

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